Privacy Policy

Overview

HoopIQ (“we,” “us,” or “our”) operates the website hoopiq.io and related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

Information We Collect

Information you provide directly:

• Email address (when joining the waitlist or creating an account)
• Account credentials (when registering for the Service)
• Payment information (processed securely by Stripe; we do not store credit card numbers)
• Any communications you send to us (support emails, feedback)

Information collected automatically:

• Device and browser information (browser type, operating system, device type)
• IP address and approximate geographic location (used for geo-gating compliance)
• Usage data (pages viewed, features used, time spent on pages)
• Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

• To provide, operate, and maintain the Service
• To process your subscription and manage your account
• To send you waitlist updates, product announcements, and daily prop picks emails (you may opt out at any time)
• To determine your geographic location for regulatory compliance (certain features may be unavailable in states where sports betting is not legal)
• To analyze usage patterns and improve the Service
• To detect and prevent fraud or abuse
• To comply with legal obligations

Third-Party Services

We use the following third-party services that may collect information:

• Supabase — authentication and database hosting
• Stripe — payment processing (subject to Stripe's Privacy Policy)
• Vercel — website hosting and analytics
• Railway — backend infrastructure hosting
• Resend — email delivery
• Balldontlie — NBA statistics data (we do not share your personal information with this provider)

We do not sell, trade, or rent your personal information to third parties.

Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site usage. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Service.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes. Anonymized usage data may be retained indefinitely.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (HTTPS/TLS), secure authentication, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at privacy@hoopiq.io.

Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are under 18, do not use the Service or submit any personal information. If we learn we have collected information from a minor, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last Updated” date. Continued use of the Service after changes constitutes acceptance of the revised policy.

Contact

If you have questions about this Privacy Policy, contact us at privacy@hoopiq.io.